What can we learn from the TalkTalk cyber breach?
4 August 2017
What lessons should we learn from the TalkTalk cyber security breach? Journalist Edward Lucas describes the company’s failings.
The real scandal about the TalkTalk data breach, according to Edward Lucas from The Economist, was their poor cyber security.
No data encryption and cyber risk ignorance made it possible for a teenager to hack and access their customer data. It took TalkTalk a long time to detect the breach, and their response was underwhelming. Customers were not informed adequately and many who had data stolen were subsequently subjected to phone-based phishing fraud.
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